ATP

iCollaboration's ATP dramatically strengthens your customer service by delivering fast and reliable available-to-promise (ATP) and capable-to-promise (CTP) information. Regardless of how you interact with customers — whether through telephone, EDI, email, fax or online trading exchange — ATP enables you to confirm product availability and quote accurate delivery dates in just seconds. It does so by simultaneously considering factors such as your current and projected inventory positions, manufacturing and distribution capabilities, appropriate substitution and configuration alternatives, and the priorities of competing commitments. For each confirmed order, ATP automatically allocates the resources required to meet the commitment.

To ensure customer friendliness, ATP uses powerful, configurable business rules to capture your customers' preferences for sourcing, quality grades, quantities, transportation methods, and other requirements. It also improves responsiveness by dynamically swapping capacity and material as needed to meet rush orders from high-priority customers. The result: You can strengthen customer service without over-committing your resources.

Key Benefits:

• Improves your customer service by enabling you to instantly confirm product availability and quote accurate delivery dates
  
• Increases customer loyalty—leading to greater repeat business—by consistently providing customers with reliable order promising information
  
• Readies your supply chain for e-service by enabling you to provide customers with the latest order promising information via the Internet
  
• Gives you the flexibility to meet high-priority and rush orders by dynamically re-allocating resources to meet new demands
  
• Protects you from over-committing resources by calculating product availability and delivery dates based on real-world supply chain constraints

Adexa, Inc., 1080 Holcomb Bridge Road, Building 100, Suite 135, Roswell, GA 30076. Tel: 770-640-1695; Fax: 770-640-4053.