Quality Control/Process Control

Source: Roberts Curry & Company

To provide management with a comprehensive program in the establishment

To provide management with a comprehensive program in the establishment, maintenance, and control of product quality and process operating conditions through the determination of quality and process standards and the measurement and control necessary to ensure that established standards are maintained and practiced.

Key Concepts

The Quality Control System
Organizational Concepts
Integrating the System into the Organization
Definition of Process Control
Steps to Total Process Control
Definition of Problems
Statistical Variation and Its Meaning
Nature of Variation
Chance Causes of Variation
Assignable Causes of Variation
Data Collection
Data Analysis
Quality Control Charts (Average and Range)
Process Control Charts
Sampling Plans
Probability Concepts
Action Indicators and Exception Reporting
Establishing Programs for Corrective Action

Roberts Curry & Company, 8 Williams St., Greenville, SC 29601. Tel: 864-233-4321; Fax: 864-233-4902.